goobox - Shipping & Returns

Shipping - Return & Refund Policy

Shipping Options & Times

All orders are shipped by USPS MAIL or FEDEX

ESTIMATED SHIPPING TIMES:

USA
Estimated delivery time is 2-5 business days.

CANADA & MEXICO
Estimated delivery time is 3-5 business days.

WORLDWIDE
Estimated delivery time is 6-10 business days.

Some items are made to order and will
require additional time to be shipped and received.

Where's My Order?

TRACKING INFORMATION:

You may conveniently track your orders by clicking on the appropriate shipping company and entering the tracking number that you received in your shipment–confirmation email.

USPS MAIL | FEDEX

Still have questions?
You can email customer service at support@goobox.com or call us at 941.586.9305 M-F 9:00AM-6:00PM EST
Be sure to include your order number when contacting customer service.

Return & Refund Policy

We want you to love what you order from goobox.com. If you're not satisfied with your purchase, just return the item(s) for an exchange, credit or refund.

All returns must be in the original condition that you received them in. We do NOT accept back washed items (unless it's a vintage item of course). If a washed item is returned, it will be refused and you will be responsible for shipping charges to have it returned to you.

Please fill out the return form on the back of the invoice that was shipped along with your package. Indicate what you are returning and why. Please let us know if you would like in return whether it be an exchange, refund or credit.

All returns must be made within 30 days of placing your orders. We no longer accept returns or exchanges after the 30 day period.

If you have any other questions about returns please feel free to email us support@goobox.com.

In order to process your return, please include your name, email address and order number along with the items that you are returning. A copy of your invoice or packing slip works best.